Shipping

General

We are shipping Australia wide. Shipping outside Australia can not be accepted.

All Australian orders are shipped with the standard shipping rates of Australia Post depending on weight and size of the parcel.

We aim to ship all orders within 2 working days.

DELIVERY TIMES AND SPECIAL INSTRUCTIONS

Delivery times will vary depending on where you are located. The delivery times provided by wowlightning.com are estimates only. Wow Lighting will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.

The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. "Last house at end of driveway", "Office hours 7-5"). Drivers are unable to grant specific requests such as "Deliver between 1-2pm" or "Leave parcel in garden shed". Wow Lightning cannot be held responsible if your instructions are not followed, nor can we complete any promo code requests entered in this field.

CHANGE OF ADDRESS

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only made until the order begins processing. Wow Lightning cannot accommodate all address change requests.

Wow Lighting takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.